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RETURN & REFUND POLICY
Last updated March 16, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be within fourteen (14) days of the purchase date. All returned items must be in unused condition.
RETURN PROCESS
To return an item, please email customer service at sales@thesoftwarebay.com or our Live Chat system.
REFUNDS
After receiving your return request and inspecting the condition of your item, we will process your return or exchange. Please allow at least one (1) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
Applied and used by customer software product keys
For defective product keys, please contact us at sales@thesoftwarebay.com or our Live Chat system.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
sales@thesoftwarebay.com
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